Dundee City

Your Visitor Guide To Safety & Transit

Dundee, uk

Your Guide to Safety & Transit in Dundee

Welcome to Dundee! This quick-reference guide ensures your safety and seamless journey by providing essential emergency numbers, support helplines, and transport links right when you need them.

Whether you need emergency assistance, public safety resources, or reliable transport across the city and surrounding areas, this is your ultimate companion.

Inside the Guide

🛡️ Emergency & Safety Contacts
📍 Defibrillator & Crisis Support
🚆 Train & Bus Timetables
🚕 Local Taxi & Transfer Contacts

Add to Home Screen & Updates

Bookmark this link or save it to your home screen for instant access to live travel updates, live bus tracking, and emergency safety resources.

Add To Home Screen

Follow these quick steps to keep your safety and transit guide instantly accessible:

iPhone / Safari: Tap the Share button (square with an arrow pointing out) at the bottom of your screen, then scroll down and select Add to Home Screen.

Android / Chrome: Tap the menu icon (three dots) in the top right corner, then select Add to Home screen or Install app.

Stay Safe • Travel Well • Enjoy Your Visit

🔔

STAY SAFE. STAY INFORMED.

Receive important safety information, travel advisories, transport disruption alerts and local updates from Police Scotland, directly to your device.

Enable notifications to stay informed about important safety and travel updates in your area. You can manage your notification preferences through your device settings.

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Dundee Pro-Tip

Pain Points: When entering the city from the West or North, be prepared for heavy congestion on the Kingsway (A90) during peak hours and weekend events. If you are travelling from Fife, remember that Tay Road Bridge restrictions often change rapidly during high winds. Always observe the gantry signs before the final approach to avoid being forced into a long diversion.

Safety & Travel Contacts

Call Stagecoach Buses Call Traveline Scotland Call National Rail Enquiries

Local Taxi Contacts

Tap to Open Taxi Numbers
01382 825825 01382 530000 01382 530530 024 7622 2227 07852 841719 07474 499963 07788 291605 07568 436272 07981 100009 07947 193330 07794 752396 01738 441111 07463 719690 01382 792909 07309 061650 07429 409494 01382 200520 07907 039324 07765 256881 01334 474747 01382 673673 01334 654049 01334 474700 01382 653241 01382 204060 01382 450450 01382 500500 01382 500555 07476 248991 01382 828284 01382 666999 01382 535353 01382 203020 07496 163689 01738 444000 01382 534444 01382 202727 07474 541510 01738 580058 01382 550000

Safe Transport (Dundee)

TAX1
Yellow Plate
Taxi, safe to flag down
PHV1
White Plate
Private hire, must be pre-booked
EV1
Green Plate
Electric Private hire, must be pre-booked
Find Nearest Taxi Rank ➔

Live Bus Tracker

Track all bus arrivals across Dundee city centre in real time, see exactly where your bus is on the map, works in your mobile browser with no app required
Live Data Feed Active
Open Live Map ➔

Recommended Parking

Greenmarket Multi-Storey
Dundee NCP Central Location

For closest parking in Dundee city centre, use the Greenmarket multi-storey or central Dundee NCP car parks nearby.

More Parking Options Search nearby car parks and parking information with Parkopedia. Find Parking With Parkopedia →

Traffic & Routes

A90 Kingsway Ring Road / Bypass ➔ Tay Road Bridge Fife Access ➔ A92 Dundee Coastal Route ➔ Riverside Drive West Approach ➔ City Centre Hub Core Access ➔
View Full Scotland Traffic Map ➔

Dundee Rail Link

East Coast Mainline & Local Services Dundee (DEE)
Live Dundee Departures ➔
Dundee Station is a major hub connecting Aberdeen, Edinburgh, and London. It is located right in the heart of the city centre.
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Riverside Safety

Dundee city centre is a short stroll from the River Tay. When walking along the Riveisde or through the local waterfront areas, please be mindful of the riverside environment and enjoy the scenic paths safely.

Useful Tips & Support

Group Safety Plan: Discreet Signals & Prep

These codes must be agreed upon before your night out in Dundee. They provide a non-confrontational way to signal immediate danger or discomfort to your friends or venue staff.

1. Venue Code (Staff Help)

  • Code: "Ask for Angela"
  • Action: Say this phrase to any member of staff (bartender, security, etc.) if you feel unsafe, harassed, or threatened.
  • Result: Dundee venues are trained to discreetly help you get away safely, such as calling a licensed taxi or reuniting you with friends.

2. Group Safe Word (Immediate Danger)

  • Code: Choose a unique, random word (e.g., "Mustard" or "Octopus").
  • Action: If anyone says this word, it means "DROP EVERYTHING AND LEAVE NOW."
  • Result: No questions asked. The entire group stops what they are doing and leaves the area immediately as a unit.

3. Group Check-In Phrase (Need Intervention)

  • Code: Choose a distinct, innocent phrase (e.g., "I think I left the stove on").
  • Action: Use this phrase when speaking to a friend if you are uncomfortable with the situation or person you are with.
  • Result: Your friend knows to come over and subtly interrupt, giving you an excuse to walk away.

Safety Checks & Checklist

Preparation is the best defence. Complete this list before leaving the house.

  • Live Location Tracking: Activate sharing (Find My / Google Maps) with a trusted friend/family member NOT on the night out.
  • Power & Battery: Ensure phone is 100% charged. Bring a portable power bank—a dead battery is a safety hazard.
  • Financial Security: Know how to freeze your bank card instantly via your app in case of theft.
  • Emergency Contact: Save a "safe person" as your ICE (In Case of Emergency) contact on your lock screen.

Samaritans Support

Whatever you're going through, a Samaritan will face it with you. 24 hours a day, 365 days a year. Free and confidential.

  • Available: 24/7 every single day.
  • Cost: Completely free to call from any phone.
Call 116 123 Email Support

Breathing Space Scotland

A free, confidential phone service for anyone in Scotland experiencing low mood, anxiety or depression, or who is unusually worried and needs someone to talk to.

  • Opening Hours: Weekdays (Mon-Thu) 6pm to 2am; Weekend (Fri 6pm-Mon 6am) 24 hours.
  • Cost: Free to call.
Call 0800 83 85 87 Official Website

Domestic Abuse Helpline

Support services are available completely configuration-free:

  • Languages: English (call, sms & chat); other languages available via interpretation services (call).
  • Hours: 24/7 support across Scotland.
Call 0800 027 1234 Web Chat Text 07401288595 Official Website

Peace of Mind During Your Stay

When exploring Dundee waterfront sights or evening spots across the city centre, sharing your location gives trusted friends and family true peace of mind.

A simple setup ensures someone always knows your whereabouts, making your journey smoother and your trip worry-free.

Quick Setup Steps

1. Open Google Maps.
2. Tap your profile picture.
3. Select Location Sharing.
4. Choose your duration and contact, then tap Share.

Open Google Maps App ➔

Stop sharing anytime within the app

❤️

ROCK Street Chaplains

If you feel vulnerable or need assistance during a night out, look for the ROCK Street Chaplains in their distinctive red jackets. They patrol the city centre circuit, including Ward Road, Westport, and the Seagate. They provide a calm presence, water, and basic support to help you stay safe.

Visit ROCK Facebook Page ➔

Emergency Contacts

Emergency Services (999)

Call 999 immediately if you or someone else is in immediate danger, a crime is in progress, or serious injury or medical emergency occurs.

  • Police: Report crimes in progress or serious threats.
  • Ambulance: Medical emergencies and life-threatening situations.
  • Fire & Rescue: Fires or dangerous accidents.
Call 999 Now

Police Scotland (101)

Use 101 for non-emergency situations where urgent police assistance or attendance is not required, such as reporting minor property damage or past thefts.

  • Available: 24/7 across Scotland.
  • Cost: Fixed rate call charge.
Call 101

NHS 24 (Call 111)

Call when you need urgent medical advice or out-of-hours healthcare guidance that is not a life-threatening emergency.

  • Available: 24 hours a day, 365 days a year.
  • Cost: Free from landlines and mobiles.
Call 111

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